NativeCOD
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Contact

Talk to the NativeCOD team

Questions about the app, billing or a custom plan? Send us an email and we'll get back to you.

Email ussupport@matsites.com
Send an email

Help us help you faster

  • Your store's .myshopify.com address
  • Your theme name, for setup questions
  • The order number or a screenshot if something looks off

Already using NativeCOD?

Open the app in your Shopify admin. The dashboard shows your setup steps, and the Shipping page runs a live check of your Shopify rates for any address.

Custom and agency plans

Running high COD volumes or several stores? Tell us your monthly COD orders and we'll put together a plan that fits.

Privacy requests

Shoppers should contact the store they ordered from, which can forward the request to us. See our privacy policy.